How do I resolve, if my AOPEN device connected with RJ50 is not working accordingly?

Please confirm if the PIN definitions correspond to what is written in the Chromebase manual. It is possible that the installed PIN definitions is incorrect. Most likely the No.2 (RXD) and No.3 (TXD) PIN positions have been swapped, we recommend you to find a specific cable corresponding to RJ50 of Chromebase.

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